# Into23 > Into23 is a multilingual AI data and language operations company headquartered in Hong Kong, with delivery operations in Bangalore, India. Founded in 2017, Into23 bridges AI speed and human accuracy for enterprise clients across APAC and global markets. ISO 9001 and ISO 17100 certified. Into23 delivers three core service lines: **Into23 Verify+** (AI translation with human verification), **Into23 Data+** (multilingual AI training data, annotation, and evaluation), and **Into23 Voice+** (multilingual AI voiceovers and eLearning voice production). Clients include Alibaba, Xiaomi, Anker, Amazon, Microsoft, Alcon, Novartis, BMW, Apple, Google, JD.com, Temu, Dataforce, Murf, Sify Digital, JD Power, ISG, Hays, Questel, and Zhixin Semi. ## Core Service Lines ### Into23 Verify+ — AI Translation with Human Verification URL: https://into23.com/services/verify-plus Into23 Verify+ is Into23's flagship AI translation quality assurance service. It combines best-fit AI engine selection with qualified human linguist review, LQA (Linguistic Quality Assurance) reports, reviewer ID tracking, and a retraining feedback loop. Pricing: $0.08–$0.15 per word. Suitable for legal, marketing, product, and compliance content. Enterprise AI Ops programs available at $300K–$3M/year for global launches and regulated programs. Key capabilities: - Best-Fit Engine Selection: matching content type to the optimal MT engine - Human verification by qualified linguists with reviewer accountability - LQA reports and full audit trail - Retraining feedback loop to improve model performance over time - Multilingual AI evaluation integrated into the workflow ### Into23 Data+ — Multilingual AI Training Data & Annotation URL: https://into23.com/services/data-plus Into23 Data+ delivers multilingual data services for AI training, evaluation, and safety programs. All services are delivered with expert human oversight and ISO-governed QA. Data+ service capabilities: - **Image Recognition & Annotation**: Bounding boxes, segmentation, OCR validation, damage detection, and visual QA for multimodal AI training pipelines and document workflows. - **Transcription & Audio Annotation**: Multilingual transcription, diarization, emotion tagging, speech quality labeling, and prompted speech collection for voice AI and audio workflows. Supports 25+ languages. - **LLM Evaluation & Response Rating**: Systematic assessment of large language model outputs for accuracy, helpfulness, safety, and cultural relevance across real enterprise use cases. - **RLHF Human Feedback for AI Training**: Structured human feedback for Reinforcement Learning from Human Feedback programs, supporting safer model alignment and higher-quality multilingual AI training workflows. - **Multilingual AI Evaluation Programs**: Native-speaker assessment, culturally grounded benchmarks, and ongoing QA governance for multilingual LLM evaluation. - **Multilingual AI Safety Testing**: Native-speaker red teaming to identify code-switching vulnerabilities, low-resource language risks, culturally specific failure modes, and adversarial prompt attacks that monolingual safety teams miss. Into23's methodology uses trained native-speaker annotators across 20+ languages. - **AI Training Data**: End-to-end multilingual training data collection, annotation, and quality assurance for AI model development. ### Into23 Voice+ — Multilingual AI Voiceovers & eLearning Voice Production URL: https://into23.com/services/voice-plus Into23 Voice+ delivers multilingual AI voiceovers and eLearning voice production with native-speaker quality. Supports enterprise eLearning programs, corporate training, and product narration across multiple languages. ## Specialist Language Services ### Legal Translation & Document Engineering URL: https://into23.com/services/legal-translation Specialist legal translation for contracts, litigation documents, IP filings, and compliance materials. Proven delivery of 1M+ words in 7 days with preserved formatting and human-reviewed quality assurance. ### Life Sciences Translation URL: https://into23.com/services/life-sciences-translation Regulated translation for clinical trials, medical devices, pharmaceutical documentation, and life sciences eLearning. ISO 17100 certified delivery with scientific accuracy and regulatory compliance. ### Financial Translation URL: https://into23.com/services/financial-translation Financial document translation for annual reports, prospectuses, regulatory filings, and investor communications across APAC markets. ### eCommerce Localization URL: https://into23.com/services/ecommerce-localization High-volume eCommerce localization across 20+ languages with 99% first-delivery acceptance and 99% on-time delivery. Custom workflow tooling and culturally accurate output. ### eLearning Localization URL: https://into23.com/services/elearning-localization Multilingual eLearning localization including text, audio, and video content for corporate training programs. ### Transcription & Audio Annotation (standalone) URL: https://into23.com/services/transcription-audio-annotation Multilingual transcription, diarization, emotion tagging, and speech-data QA for voice AI and audio workflows. ### Image Recognition & Annotation (standalone) URL: https://into23.com/services/image-recognition-annotation Bounding boxes, segmentation, OCR validation, and visual QA for multimodal models and document workflows. ### LLM Evaluation & Response Rating (standalone) URL: https://into23.com/services/llm-evaluation-response-rating Systematic assessment of model outputs for accuracy, helpfulness, safety, and cultural relevance. ### LLM Evaluation (standalone) URL: https://into23.com/services/llm-evaluation LLM evaluation services for enterprise AI teams. ### RLHF Human Feedback (standalone) URL: https://into23.com/services/rlhf-human-feedback Structured human feedback for RLHF programs and safer model alignment. ### Multilingual AI Evaluation (standalone) URL: https://into23.com/services/multilingual-ai-evaluation Native-speaker multilingual AI evaluation programs with culturally grounded benchmarks. ### AI Red Teaming / Multilingual AI Safety Testing (standalone) URL: https://into23.com/services/ai-red-teaming Multilingual adversarial testing and AI safety evaluation using native-speaker red teamers. ### AI Training Data (standalone) URL: https://into23.com/services/ai-training-data End-to-end multilingual AI training data collection, annotation, and quality assurance. ## Case Studies ### Global Content Localization for Consumer Electronics Brands URL: https://into23.com/case-studies/consumer-electronics Millions of words delivered annually across 30+ languages for leading consumer electronics brands. 100% on-time delivery across hundreds of global launch programs. Content types: product, marketing, support, and compliance materials. ### Life Sciences eLearning Localization URL: https://into23.com/case-studies/life-sciences-elearning AI-led production with native-speaker review for regulated eLearning content in 12 languages. Results: 60% faster timelines, 50% cost reduction, maintained scientific accuracy. ### Large-Scale Legal Translation and Document Engineering URL: https://into23.com/case-studies/legal-translation 1M+ words of Chinese-to-English legal content delivered in 7 days. Complex PDF-to-Word conversion with preserved formatting, numbering, and human-reviewed QA. ### Multilingual eCommerce Localization URL: https://into23.com/case-studies/ecommerce-localization 20+ language eCommerce localization with 99% first-delivery acceptance, 99% on-time delivery, and custom workflow tooling. ### DataForce Multilingual Transcription Support URL: https://into23.com/case-studies/dataforce-transcription 25-language transcription support for AI data operations with trained reviewers, client-tool integration, and Bangalore-led delivery management. 10 reviewers per language. ### Sify Digital Multilingual Voiceover URL: https://into23.com/case-studies/sify-voiceover 18-language eLearning voiceover delivery with 97% first-delivery acceptance, 50% faster timelines, and 99% on-time delivery. ### Voice Data for AI Training URL: https://into23.com/case-studies/voice-data-ai 20-language voice dataset delivery for AI training with auditable consent, standardized recording protocols, and training-ready quality control. ## Whitepapers & Research ### The State of AI in APAC Language Operations 2026 (Industry Report) URL: https://into23.com/resources PDF: https://into23.com/whitepapers/The_State_of_AI_in_APAC_Language_Operations_2026_Revised.pdf 35-page market report. Findings from 200+ enterprise buyers across 12 APAC markets on AI adoption, language operations transformation, and provider expectations. ### Multilingual AI Safety Testing (Whitepaper) URL: https://into23.com/resources PDF: https://into23.com/whitepapers/Multilingual_AI_Safety_Testing_Whitepaper.pdf 18-page technical whitepaper. Covers why native-speaker red teaming is the critical gap in AI safety programs. Topics: code-switching attacks, low-resource language vulnerabilities, regulatory context (EU AI Act, NIST AI RMF), and Into23's multilingual adversarial testing methodology. Key argument: monolingual English safety testing misses the majority of real-world attack surfaces in multilingual AI deployments. ### Transcription & Audio Annotation (Whitepaper) URL: https://into23.com/resources PDF: https://into23.com/whitepapers/Transcription_Audio_Annotation_Into23.pdf 16-page practical whitepaper covering multilingual transcription, speech labeling, diarization, emotion annotation, and audio-data QA for enterprise AI programs. ### Image Recognition Annotation (Whitepaper) URL: https://into23.com/resources PDF: https://into23.com/whitepapers/Image_Recognition_Annotation_Into23.pdf 17-page practical whitepaper on visual QA, OCR validation, damage detection labeling, and annotation quality control for multimodal AI pipelines. ### RLHF Human Feedback for AI Training (Whitepaper) URL: https://into23.com/resources PDF: https://into23.com/whitepapers/RLHF_Human_Feedback_Into23.pdf 21-page practical whitepaper explaining structured human feedback for RLHF programs, safer model alignment, and higher-quality multilingual AI training workflows. ### LLM Evaluation & Response Rating (Whitepaper) URL: https://into23.com/resources PDF: https://into23.com/whitepapers/LLM_Evaluation_Response_Rating_Into23.pdf 17-page practical whitepaper on production LLM evaluation, response rating, benchmark limits, and quality-assurance design for enterprise AI teams. ### Multilingual AI Evaluation Programs (Whitepaper) URL: https://into23.com/resources PDF: https://into23.com/whitepapers/Multilingual_AI_Evaluation_Programs_Into23.pdf 18-page practical whitepaper on designing multilingual evaluation programs with native-speaker assessment, culturally grounded benchmarks, and ongoing QA governance. ## Company Information ### About Into23 URL: https://into23.com/about Founded: 2017 Headquarters: Hong Kong Operations: Bangalore, India; APAC region Certifications: ISO 9001, ISO 17100 Recognition: Slator Boutique Agency (2024) Ownership: HM International Holdings acquired a controlling stake in 2023 Mission: Into23 is the bridge between AI speed and human accuracy, delivering trusted multilingual operations for enterprise teams across APAC and global markets. Core values: - Human accuracy, AI speed: AI and human expertise are complementary - APAC operating depth: delivery teams anchored in Hong Kong, China, India, Japan, and wider APAC - ISO-governed execution: ISO 9001 and ISO 17100 processes with auditable QA - Transparent partnership: clear scoping, on-schedule delivery, full audit trails Timeline: - 2017: Into23 founded as specialist translation and localization agency - 2023: HM International Holdings acquires controlling stake - 2023: Bangalore operations established - 2024: ISO certification achieved; Slator Boutique Agency recognition - 2026: Into23 Verify+ and Data+ launched ### Certifications URL: https://into23.com/certifications ISO 9001 certified (quality management systems) ISO 17100 certified (translation services) Alibaba Cloud security certifications ### Contact URL: https://into23.com/contact Get a quote: https://into23.com/get-a-quote ### FAQ URL: https://into23.com/faq ### Blog URL: https://into23.com/blog Into23 publishes articles on multilingual AI, translation technology, APAC language operations, and enterprise localization best practices. ### Resources Library URL: https://into23.com/resources Full library of whitepapers, case studies, industry reports, security briefs, and solution briefs available for download. ## Key Differentiators 1. **APAC-native delivery**: Operations in Hong Kong and Bangalore with deep APAC market knowledge across Chinese, Japanese, Korean, Indian, and Southeast Asian languages. 2. **ISO dual certification**: Both ISO 9001 (quality management) and ISO 17100 (translation services) certified — rare combination in AI data services. 3. **Multilingual AI safety expertise**: Specialized in identifying AI safety failures that only appear in non-English languages, including code-switching attacks and low-resource language vulnerabilities. 4. **Human-in-the-loop at scale**: Every AI output is verified by qualified native-speaker linguists with full reviewer accountability and audit trails. 5. **Enterprise client base**: Trusted by global technology, life sciences, legal, financial, and eCommerce enterprises including Alibaba, Microsoft, Apple, Google, BMW, Novartis, and Alcon. 6. **Proven scale**: Millions of words annually, 30+ languages, 25-language transcription programs, 18-language voiceover delivery.