In this series on why cultural localization is important for business, we’ll open with French and why a localized marketing strategy is needed based on where a language is spoken.  

As the world becomes more and more interconnected through technology and travel, it is becoming essential for business platforms to diversify within the global market to stay relevant and competitive. This has increased demand for translation and localization services as it has become increasingly essential for international business on websites, eLearning platforms, and various eCommerce services.

What is cultural localization?

Cultural localization is catering a product or platform for a specific market or region, which factors in the local language and its cultural diversities, beliefs, values, experiences, and social constructs. Why is this important? When culture is considered for localization strategies, people show more interest in the content or product. Further, cultural considerations create relatable products, increasing positive perceptions of the product and its sales.

To show you how important cultural localization is, here’s a look at the French language and how a one-size fits all approach doesn’t work for every region it’s spoken in. 

French – a forthcoming language for globalisation with a rich history

There are approximately 80 million native French speakers worldwide, and it is the official language of 29 countries. French is highly regarded as one of the most important business languages as it is one of the official languages of the United Nations, the European Union, the African Union, and more. It’s also a language renowned for its history and culture; in fact, the word ‘culture’ is derived from French. 

History of the French language

French originated in Gaul, now part of France and Belgium, after the Romans took over. The Germanic invasions also had a large influence on the language, and by the 9th century, French was well established as its own distinct language.

While French variants in different countries are generally well understood by any French speaker, there are still many nuances depending on where it is spoken. 

French vs Canadian French

In 1534, Jacques Cartier left to find an expedition route to China and found himself in the new world, modern east coast Canada. As French settlers expanded in the area, the French language became the native language of its growing community.

Canadians continued to speak French after Canada was ceded to the British in 1763. As Canadian French developed in isolation from the rest of Europe, it created its distinct cultural variant. 

• Canadian French sounds older.

  Due to its isolation from Europe, Canadian French has managed to retain French verbs, expressions, and accents that date back to 17th and 18th century France. 

• Canadian French has more vowel sounds.

  After France ceded Canada to Britain in 1763, the French-speaking community became more isolated, allowing certain phonetic sounds from the elite French-speaking classes to remain. 

• Canadian French includes more Anglicisms

  As the French-speaking parts of Canada are near the English-speaking parts of Canada and the United States, they adopt more words from the English language. Further, some words are even adopted from the indigenous population of Canada, such as carcajou (wolverine) and atoca (cranberry).

• Canadian French is less formal

  Canadian French uses more informal means of address. The informal tu (you) is used more often than the formal vous.

• Canadian French uses more religious vocabulary, especially when swearing.

  Catholicism is the most practised religion in the French-speaking regions of Canada, whereas France is more secular. 

French is now the lingua franca of around 7.4 million Canadians, making up nearly 22% of the country’s population, as well as being one of the two official languages in the country. In the province of Quebec, 95% of the population uses French as their first or second language. Differences in slang, idioms, and religious beliefs are some of the biggest differences between these French variants. They are essential considerations when creating a localized strategy for your business.

French vs African French – The future of French 

Canada isn’t the only country deeply influenced by the French. After the colonization of Africa and even after the French withdrew from many of the African nations, the language stayed and is often spoken alongside many of the indigenous languages. 44% of French spoken today comes from sub-Saharan Africa, with estimates that by 2050, 85% of the continent will speak the language. 

French is no longer just the language of France, and this evolution of the language is something to pay attention to when forming a good localization strategy. 

Reasons why cultural localization is important

Blunders in cultural localization can ruin any localization strategy. For example, if you were promoting an eCommerce business that sells items for children, the word gosses in France is a playful word for child; however, in Canadian French, the word means testicles! This would be a serious, albeit hilarious, mistake in any marketing strategy. The same goes if you wanted to reach the market in France but used informal tones or Canadian idioms and slang in your approach; it would make your strategy appear tone-deaf and make your product less attractive to the local market in France. While these may appear as subtleties, it’s this type of attention to culture that can make or break a localization strategy.

Related: The Top 10 Translation Blunders in Advertising

Things to consider when creating a cultural localization strategy

• Use professional multilingual translation services

  Hire marketing, translation and localization specialists to create a localization strategy that ensures quality translation that involves the appropriate cultural research needed to create a successful marketing strategy. 

• Use the right language for your audience

  Consider idioms, jokes, and sayings specific to the region’s language. 

• Create culturally relevant and specific product information

  Consider the context of the culture when selecting images for products for an eCommerce platform or eLearning course. 

Cultural localization and creating a good localization strategy may feel overwhelming if you’re looking to enter a new global market, but it doesn’t have to be!

Into23 specialises in translation and localization in all major global languages offering global language solutions for your business. All we need is a website or file to get you started with a free quote. Contact us today for all your global quality translation needs.

NLG is a type of AI and language translation technology that is becoming more prominent in business platforms.

NLG standards for Natural Language Generation and it is changing the way we interact with machines and the way businesses gather data. What is NLG exactly, and what makes it different from other technologies? With the compound annual growth rate of the NLG market expected to reach 1.6 billion dollars by 2027, you need to know about NLG.

What is NLG?

NLG is a type of AI that automatically processes data into sentences and stories, in either written or narrative form, in a way that’s easy for us humans to understand. The NLG can take massive amounts of data from pre-set templates to form a sentence, reply, or inquiry that reads like a natural human conversation. This data and our inputted responses to this data create and add to a database of information that businesses and researchers can use to improve a process or product. 

When is NLG used?

NLG is being used for a vast array of applications, and chances are that you’re already encountering and engaging with this technology daily. Here are a few broad ways that both businesses and consumers use NLG,

• Chatbots or conversational AI assistants – Used on websites and business platforms to automatically answer customer inquiries. The advanced use of NLG carries a two-way conversation and responds to verbal commands. Examples are platforms Alexa, Siri, Google Assistant and Cortana. 
• Machine translation tools – Tools that translate one language to another, such as Google Translate.

• AI blog writers – Used for content creation. The NLG uses one language model and data set to write sentences and full-length articles. 

• Analytics – The NLG is created to detail insights from business data and reports, such as financial reports and spreadsheets and put it all into a format or narrative that’s easy to understand for businesses and their customers. 

• Automated leading emails and messages – This NLG creates predictive text for users when writing in emails and messaging platforms. 

• AI transcription tools – With speech recognition, the NLG takes audio and turns it into text.

• Semantic analysis – A platform used to determine what language best resonates and reaches a specific audience of which the NLG is used to create messages to which the customer is likely to respond.  

NLG has become one of the translation solutions used by global businesses as part of their website localization, eLearning translation and more. NLG is used as part of the machine translation post-editing process used by international translation companies and translation agencies online. 

How the Natural Language Process (NLP) works

 

NLP is a blanket term that refers to NLG and Natural Language Understanding (NLU). NLP is a framework that converts unstructured data to structured data. NLU is the ability of a machine to use syntactic and semantic analysis to gather meaning from a piece of text or speech. It is the NLG that allows devices to create content from the NLU data content. In short, NLU lets a computer understand what data the user is giving it. At the same time, NLG provides data back to the user from the computer in a way the user can understand, thus the Natural Language Process.

Making an NLG requires several steps and a substantial amount of NLU data to create content that resonates and sounds natural. Whether it’s a chatbot or a machine translation tool, these are some of the steps and considerations that go into making an NLG,

• Content analysis – This step analyses data to identify the main topics that should be included and what the result of the process is expected to be.  

• Data interpretation – As patterns are identified, they are put into context for machine learning.

• Document structure and sentence aggregation – A document is created along with a narrative structure with the interpreted data. From there, relevant sentences are isolated and combined to depict the topic accurately. 

• Grammar – Grammar rules, along with the syntactical structure of the source language, are added to ensure that the text sounds natural.

• Final output – The final output is presented in a template or format of the programmer’s selection. Such as a message from a chatbot, a piece of the translated text, an audio reply for personal assistant devices etc. 

The Future of NLG

NLG has created ways for businesses to communicate data efficiently and effectively, which increases productivity and reduces business costs. It presents data and information in an accessible manner while collecting big data that will lead to specific insights into a business. NLG has been used in different business industries, from insurance, retail, finance, media, eLearning platforms, eCommerce and eCommerce translation, manufacturing, translation management and more. 

While technology has come a long way, NLG is still limited compared to real human writing and semantics. NLG can only act on the NLU data, which, currently, doesn’t stack up to the ingenuity of human writing and content, which makes the quality of NLG content one of its biggest weak points. NLG, however, is not without its merit as the NLP is superb at generating human insights from big data, especially at a volume that we, as humans, are not capable of producing. As NLG can be used in various markets, it is a valuable tool that can be used in many ways for any business. Take translation and localization, for example.

For businesses that want translation and localization services to expand into other global markets, NLG is an important part of a quality translation. Translators use machines to help expedite the translation process and fine-tune it with their human expertise. This process is called machine translation post-editing.

Related: Machine, mind, or machine and mind: how to best deploy today’s machine translation solutions

Into23 provides translation management and translation solutions that cater to your business. Into23 can help you use an NLG in multiple languages for your business; whether it’s a customer support chatbot or transcription services for a voice assistant, Into23 can help your customers interact with your business better.

Gaming has gone global, meaning that if you want your game to be successful, it’s time to localize. 

Worth more than $300 billion and with an estimated 2.7 billion gamers worldwide, to say the gaming industry is big is a slight understatement. With the increased means of online gaming and the ability to play with others from various regions across the globe, companies have had to step up and improve their customer experience and look towards multilingual translation services and player support.

Gaming localization, however, isn’t as straightforward as a website localization strategy. The interactive and visual aspect of gaming makes the translation process of games much more complicated. While gaming localization and multilingual player support may be more extensive, it is necessary to have a game reach the global market.

Why gaming localization and translation are important and why it’s different

Expanding a game globally is essential to ensure the game’s success and longevity but knowing this aspect is just one of many challenges with gaming localization. A game that is poorly localized will feel the wrath of the gamers that have played it and can demolish all the hard work that has gone into the game’s creation.  

The video game market is expansive and widely different depending on what part of the world you’re in. For example, the popularity of different video game platforms, such as PC, console or mobile, varies by region. Currently, the top three video game markets worldwide are China ($40.95 billion), the US ($36.92 billion) and Japan (18.68 billion), but each of these regions tends to favour different platforms. Consoles are popular within English-speaking countries like the US, but they are harder to attain in other markets, whereas in China, mobile games rank at the top of the most played. These differences make cracking into these gaming markets challenging as release strategies and various localization strategies and support are needed.

Once you’ve decided where to expand, you need to consider all of the aspects of the game that need to be catered to for that market so that your gamers get the best experience. Gamer engagement is key to keeping people playing, spending money, and coming back for more, so any blunders in the localization process change the experience for your gamers and potentially result in poor sales and retention. 

Examples of successful and unsuccessful game localizations

Translation blunders have brought failure for even the biggest companies, and the gaming market is no exception. With the direction that gaming is going, especially with most games having some online aspect to them, gaming translation and localization and refinement are quickly becoming tied to a game’s success.

Related: Words that altered history – translation blunders in international relations

The Witcher 3: Wild Hunt – An example of how gaming localization should be done.

CD Project Red did such a masterful job of localizing the Witcher 3 that this 2015 game still holds sway today and is one of the company’s selling games with many active players. Its effective localization was executed so well that it could pass for a locally-made game. Gaming translation services and proper translation management were used for each specific market that the game was released. The production crews even temporarily moved to where the game was being localized to create a truly authentic local experience. The game’s voice-over local accuracy has been one of its most highly regarded features. 

The success of this game is a testament to the power of an organized and properly executed localization strategy.

Call of Duty: Modern Warfare 2 – Gaming translation at its weakest.

For a gaming series as large as Call of Duty, Activision should have known better. There was a massively controversial translation error in this game that became so notorious that it’s still held up as a standard of what not to do with gaming localization. 

When Modern Warfare 2 came out in 2009, there was a mission in which one of the characters said, “Remember, no Russian” this was to remind the character not to speak the language. In the Japanese version of the game, however, this quote was translated to “Kill them. They’re Russians”. This translation was so controversial that Sony Russia decided not to release the game in its Playstation store. While this quote was the most notorious, the game was, overall, so poorly translated that gamers often had to ask for additional assistance to get through missions. The game has since been remastered to fix these mistakes, but the errors of the initial release are not likely to be forgotten.  

Taking the time to find the right translation solutions for your game will help to avoid disasters like this one.   

Common aspects involved in gaming translation

Knowing what translation aspects are needed for your game is essential, as gaming is an immersive, interactive, and media-rich experience that requires much more than a mere translation to be understood and appreciated by a new audience. Will your game’s story carry the same meaning or impact in a new culture or region? Does that culturally-specific joke mean the same thing in another country? Will the game’s imagery create the same atmosphere for a different culture? Do you require foreign language voice-over talent or foreign language transcription services? What about customer service access in multiple languages? 

Here is a brief list of the most common aspects of gaming translation to consider,

• Visuals: All graphics, images, videos, artwork, and advertisements.
• Text: Subtitles, the user interface menus, captions.
• Audio: Multilingual voice-over recordings or dubbing for all speech and narratives.

Related: How to find the perfect voice for your multilingual voice over

It’s also easy to miss items such as the game’s social media pages and forums, customer service pages and contacts, marketing materials and advertising (digital and print), product packaging such as instruction manuals and user guides, localized product pricing, and website localization for the game.

Even with this short list, it’s obvious how much work is needed to ensure a quality translation and localization of a game.

Steps to prepare for gaming localization

If you’re ready to localize your game and don’t know where to get started, here are a few ways you can prepare for gaming localization,

• Decide your gaming market and language: This is a big decision and should be based on the type of game you have and the amount of translation you require. For example, if you have a mobile game, the Chinese market would be a great place to look at localizing. Still, then you need to decide if you’re going to localize in Hong Kong or the Mainland, as each of these regions uses a different form of written Chinese.

• Choosing a content translation services partner: Like it or not, proper translation management is essential. A translation partner is the key to getting the most authentically localized game possible. Partner with a translation agency that knows your region and goals and let them help you manage the process to get the best results.

• Documentation preparation: Consider all aspects of the game. There may be legal agreements needing legal translation, so it’s important to gather all essential documents for the translation process. Prepare a translation kit that includes LSP agreements, workflows, test plans, style guides, glossary key terms etc.

• Budget for misunderstandings and extra quality assurance: Have an established budget and guide that includes extra for gaming localization services, any potential misunderstandings, and extra quality assurance testing. International translation companies can help you develop a realistic budget for your localization goals.

• Get gamer feedback: If your game is already on the market, reach out to your players and see what features they would like to have or what they feel is missing so that you can consider that when localizing. 

At Into23, we offer gaming translation services and expertise for any language and region. Make us a part of your game’s global success with our high-quality translations and expert translation management to help make your game the next big thing. Ready player one? Contact us today to get started.

If you have any international business, the resounding answer is yes.

It’s nearly impossible to get recognised as a business today without an online presence, so it would be neglectful not to have one as part of a marketing strategy. So when do you start to consider website translation? And more importantly, what about website localization?

What is website localization?

Localization is the process of having your website be international but sound local. It means adapting your website so that your brand is approachable in a target language. That means not just translating the words from one language to another but also considering the cultural context of the target language you’re translating to and the currency. A plain translation will not be sufficient enough to win over your new audience, as what’s said in one language may not translate so well to another. That’s where localization steps in. 

Related: Words that altered history – translation blunders in international relations

International translation companies specialise in website localization and translation management for businesses to ensure that a company and their brand are understood and received well in a new target language and area. 

When do you need website localization?

Website translation or any localization and translation is often seen as a burden, and its necessity is sometimes questioned. Why not just leave the website in English? If you have any international customers, you not only owe these customers the diligence of having the content properly translated into their native language, but you are missing out on revenue by not doing so. 

It’s no longer acceptable to have a monolingual website when you have an international base of customers. English may still be dominant, but this landscape is quickly changing. Estimates find that English makes up for around 60% of the content on the internet, yet native English speakers only make up around 5% of the global population.

Still not sure if you’re ready? Ask yourself the following.

• Are you already selling or shipping out to international locations?
• Are you receiving inquiries from other countries or in other languages different from your website?
• What countries show in Google Analytics from your audience data? 

What about if you have customers that are bilingual or non-native speakers of other languages? Well, a study performed by the European Commission in 2014 surveyed internet users across the EU, of which English is generally well used and received, found that,

• Just 53% of users were willing to accept an English version of a website if there were no options in their native language. 
• 44% of users worried that they would miss out on key information on a website if it were not available in their language. This number was over 50% in countries such as Spain, Portugal, and Greece.  

The takeaway? If you are getting traction internationally and you’ve not localized your website, it’s time to. 

Related: How languages rise and fall & why English’s dominance is waning

Why do you need website localization?

It’s currently estimated that 66% of users are using a machine translation when making a purchase online. Why is this acceptable when consumers could have a more efficient experience in their native language? Machine translation isn’t enough to guarantee purchase and can still confuse customers since machine translations without human editing often contain errors. If you truly want to be an international company or are thinking of becoming international, then you need a professional website translation service.

Related: Why Google Translate Isn’t Effective Enough for Business

An updated 2020 study by the Common Sense Advisory produced some eye-opening statistics. The study took samples from 29 different countries and asked users about making a purchase online and found the following remarkable results,

• 40% of users will not purchase on a website in another language.
• 73% of users want reviews of products in their native language.
• 65% of users prefer content in their native language.

What’s more, in the last study performed in 2014, the following results were also found.

• 30% of respondents stated that they never buy from English-language websites.
• 56% of users boycott or avoid English-language websites to spend more time on sites in their native language. 

As international demand increases, especially with the ongoing pandemic, this need will only continue to increase. 

What will website localization help you with?

Localizing a website will only benefit your company and open new opportunities that wouldn’t have been present otherwise. Here is what localization and translation can do for you.

• Increase your ROI – As more research is performed on localization, the financial returns of the companies doing it are becoming obvious. The Localization Industry Standards Association wrote in 2007 that they estimated an ROI of $25 for every dollar spent on localization. Imagine how those numbers would stack up today. For example, in one case study, an Israeli retailer localized their website for the German market and saw their conversion double from 1 to 2%. They found nearly the same when localizing for the French market, as conversion rose from 0.67% to 1% after they launched the localized site.  
• Enhancing Your Marketing Strategy – When you localize your website, you have another opportunity to improve your SEO and marketing language, as localization gives unique opportunities specific to a language and a region. It also gives your brand a boost as it can reach more people, which will expand your brand. 

Conclusion? Website localization is the way forward for a global-minded website and business.

How to make the most of your website localization with marketing translation services

The only way to ensure a quality translation and localization of your website is to hire and partner with a marketing translation agency. It’s important to find a translation partner that knows your business and the areas that you’re aiming to localize. International translation companies have certified translators at their fingertips and know the ins and outs of translation management no matter what the project. Business translation and localization won’t have to feel overwhelming when you have professionals on your team to get it right. 

At Into23, we specialise in high-quality translation services in all languages with an impeccable turnaround so that your business can get global as fast as possible. From website localization services, eCommerce website translation, translation project management and more, Into23 has all of your translation solutions.

Marketing translation and translation, in general, have a long and robust history. How did the modern translation industry become what it is today?

What is translation? In its simple form, it means to turn symbols from one set to another, such as words from a body of text in one language to that of another. Translation and its emergence have played a very important role throughout history in bridging cultural and linguistic divides that have evolved through trade as well as a means of spreading traditions and religious beliefs. 

Where and how did translation evolve? How has translation changed today, and how will it be used in the future? 

Translation Origins

Sumerian bilingual text – Photo from Wikimedia – Caption – “This is the first known Sumerian-Akkadian bilingual tablet which dates back to around 2270 BC. The practice of translation is believed to have begun in Mesopotamia.”

Scholars believe that writing began to emerge in humans some 5,550 years ago. First, with early pictorial signs in early Mesopotamian and Egypt, we have evidence of fully-formed writing platforms as early as 1300 BC in China. With the development of written communication, translation became a necessary means of communication for the growth of populations and trade. While translation started within the trade as a business translation for financial means, translation eventually found its way into culture, art, and religion as it proved to be an effective means of spreading your beliefs, values, and traditions to other people. 

The word “translation” and it’s meaning come from two different languages.  The word itself comes from Latin and means “to bring or carry across”, but its meaning is also derived from the Ancient Greek word metaphrasis, which means “to speak across”, which then led to the word metaphrase, which means “word for word”. While the meaning of translation comes from these ancient languages, it is believed that those in the Mesopotamian region were the first to practice the art of translation. 

One of the earliest known pieces to be translated is the Sumerian poem, the Epic of Gilgamesh, which was translated into Asian languages in 2100 BC. From there, one of the first known significant translations is that of the Old Testament in the 3rd century, as the bible was translated from Hebrew to Greek. Between A.D. 383 and 404, a man named Eusebius Hieronymus, or St. Jerome as he would become known, translated the bible from Greek to Latin. What made St. Jerome’s translation so innovative is that he first translated the text from Greek. Still, he then went back and checked his newly translated Latin text against the original Hebrew version (since he was fluent in all three languages) to increase the translation accuracy. St. Jerome also endorsed the transcreation method rather than the traditional word-for-word translation. In a letter St. Jerome wrote to his friend on the best methods of translation, he said,

“For I myself not only admit but freely proclaim that in translating from the Greek, I render sense for sense and not word for word, except in the case of the Holy Scriptures, where even the order of the words is a mystery.”

With his masterful translation of the bible and the concepts that he created, St. Jerome became one of the most prominent translators in history. St. Jerome died on September 30th, 420, and since then, St. Jerome has become the patron saint of translators. September 30th is also officially recognised as International Translation Day. 

The evolution of translation

The earliest days of translation required the work of educated polyglots or at least bilinguals who would painstakingly translate passages of text by hand. This work would take translators months and sometimes even years to complete. The advent of the printing press made things somewhat easier as the translations became more consistent. 

With the printing press, documents only needed to be translated once before being typeset and then run repeatedly. While this method was more efficient in producing copies, if there were any errors in the translation, they too were also reproduced, and there wasn’t a quick method to fix this. As a result, any translations with errors used as foundational pieces for translation into other languages meant that further errors followed and compounded into the next translation. 

It wasn’t until the late 20th century, with the emergence of machine translation and machine translation post-editing, that made the translation process became more consistent.

Modern-day translation

With the emergence of machine translation and platforms like Google translate, anyone can get a quick and immediate translation of nearly any text. However, just like in the early days of translation, machine translation alone is prone to many translation errors, especially since machines can’t translate the cultural concepts, idioms, etc., that make human language so robust. Machine translations are decent at finding concordances at the sentence level but fall flat when making suggestions at a morphological level. This is why international translation companies now use machine and human translations in a process called machine translation post-editing.

Even with current technology, machine translation doesn’t compare to human translation, which is what makes machine translation post-editing the most effective means of translation. Translators use a machine to translate the text first, a process that helps expedite the translation process, and then once the content has gone through a machine, the translator will then go through it and edit and compare it to the original text. This results in an accurate, reliable, fast, and quality translation for the client or business.

Related: How to be a translator in 2022

Regarding translation management, translators today don’t need to be polyglots anymore. Still, most translation companies want translators who are experts in language pair translation, meaning a translator needs complete mastery of two languages, as well as subject-specific expertise (i.e. English-Chinese legal translation). Language pair translations ensure you get the most accurate and quality translation. 

Future of translation

While machines have made things easier in the translation industry, and I’m sure even St. Jerome would be impressed with the progress that has been made, as of yet, machine translation cannot operate alone and still requires the handy work of a professional translator. Using a professional translator is especially important in business as businesses today are not afforded the same luxuries of making translation errors as the early pioneers were. Companies today now use business translation services to ensure that they’re getting the best quality translation possible to represent and expand their brand. These companies use machine translation post-editing with qualified translation professionals to produce consistent results.

Related: Why Google Translate Isn’t Enough for Business

That is not to say that machine-alone translation isn’t being worked on, however. The Semantic Web or Web 3.0 is an extension of our current internet that is being worked on that aims to create instant translations of any language online, which would include any semantic or cultural content, and make the searches and the retrieval of this information universal. Web 3.0 aims to analyze every piece of data that is available on the internet and have it make sense in every language. This would create interactive pages that are no longer just text translations but include audio/voice and all other forms of media. While the Semantic Web sounds impressive, the fact that there are over 6,800 languages worldwide and that we are still confined to our current means of machine translation means that this idea is a very long way from becoming reality. 

In the meantime, quality translations are best left to the professionals at international translation companies like Into23. Into23 offers localization and translation services in any language with professional translators from all over the globe. Into23 can help your brand or business reach new markets in other languages and offer translation solutions for every industry. Check out our services today and get a free quote.

Have a video or an eLearning video course that needs subtitling? Make the most of your subtitles with subtitling services and these best practices.

Subtitling may seem like a straightforward video editing element but there is an art to subtitling, which means there are many good reason to have it done by a professional, especially if you require language translation services. Subtitling services are especially important if you have content that needs to be translated into another language as a subtitling translator can apply the best subtitling practices but can also ensure translation accuracy. 

What is Subtitling and When Do You Need It?

Subtitling is the accompanying written text or dialogue from a piece of video. The text is synchronized with a video segment and is concise enough to be read and understood in a short time. Subtitling can be used to add additional support to a video so that it can be viewed without sound or it can be used to provide content in a language that differs from the audio dialogue and content.  While subtitling is used in the entertainment industry with movies and TV shows, it is also used commercially, especially as businesses make use of visuals in their marketing and localization strategies. For example, eLearning localization has become more prominent on eLearning platforms as they expand to reach a wider global market. The use of video translation services is also being used more often within business websites as part of their global marketing strategies. 

Whether you need subtitles for a video on your website or for your eLearning platform, here are some of the best subtitling practices.

Subtitle Timing and Placement

As the images are just as relevant to the subtitles, the timing and position of the subtitles are very important. 

• Subtitles need to appear and disappear as the words themselves are spoken but are also on-screen long enough to be read. Around 15-18 characters per second is a good standard.
• If necessary, simplify the text to make it easier to read but always ensure to caption all important and relevant information. This is especially important within eLearning platform content.
• Each subtitle should be one complete sentence, with no more than two on the screen at a time. With two sentences on the screen, the shortest one should generally be on top to minimize eye movement, prevent image overlay, and make it easier to read.
• Synchronization and pauses in the sentences should occur naturally with the speech or when there is a natural change or pause in the course, content, or scene.
• Font size is important. The font needs to be large enough to read with ease and the colour and contrast of the font also needs to align with the image background.
• Subtitles are generally placed at the bottom centre of a video. This is to avoid it clashing with images and other word content on screen. The most important thing to consider is the subtitles clashing with the image or video content so positioning can be adjusted if necessary. 

Subtitle Meaning

Ensuring your subtitles capture the meaning from the original audio is even more important when translating into another language. 

• Using a subtitle translator can ensure that you’re getting the best translation possible and that your subtitles capture the meaning of the content and not just the words. 

Subtitle Sounds

The backgrounds sounds and noise in a video, while not part of a dialogue or speech, can be just as important to capture the meaning of the content. 

• If dialogue or speech is inaudible a label should detail the cause.

• Ie. The noisy crowd muffles speech

• Sound effects, such as a car horn or a dog barking, should be enclosed in brackets and italicised.

• Ie. (dog barking)

Subtitle Punctuation

The addition of punction and formating can help add clarity. 

• If multiple people are speaking at the same time, add the names or descriptions of the person or character to identify the speakers
  • Ie. (Claire) You have got to be kidding me?
          (Steve) I told you so!
• When subtitling a song or singing, it’s helpful to indicate that it is music with a music icon (♪) at the beginning and end of the song.
  • Ie. ♪ Take a sad song, and make it better… ♪

The Importance of Subtitling Services or a Subtitle Translator 

Video translation services are essential if you are localizing your video content or in the process of website localization to ensure consistency and quality in your content no matter what language it’s being presented in. Into23 offers quality video translation services,  eLearning translation, software localization services in any language your business requires. Our translators offer the highest quality translation with fast turnaround and delivery. Inquire about our subtitling services and get a free quote.

What types of marketing translation trends are becoming prominent in 2022? Here’s what to expect for the remainder of the year.

Content translation services have seen a massive increase in demand, with much of this growth being linked to the internet, the pandemic, our global expansion and uses of technology. The market worth of this industry has grown and is looking to grow further in 2022 as the pandemic has slowly stabilised and more people and places of business took their work and education online and have kept it there. 

What has driven growth in the translation industry in 2022?

The biggest driver behind the growth of the translation industry has been the increased need for people to access information in different languages and cultures, coinciding with the growth of technology and our reliance on it. Technology has made it possible for people to communicate in meaningful ways across the globe in various formats and languages, which became increasingly important during the pandemic. Language translation technology has also come a long way, making it faster and more accessible for people and businesses to get what they need.

While translation solutions come in many forms, depending on your business or need, these areas are some of the most noticeable upward trends of 2022. They are relevant aspects to consider if you’re looking to expand globally. 

Multilingual customer support

If you have a platform that has been localized for customers, you’ll also need multilingual customer service support. As more people use their phones for everyday tasks, from emails to banking, these services must be provided and serviced in the customer’s language. The same goes for customer support. Today, 67% of consumers expect to be able to message or chat with a business when they need support. As this number is likely to increase, businesses that want to continue to reach their customers globally must consider multilingual customer support in their localization strategies. A marketing translation agency can provide support and resources in multiple languages to help fortify an existing localization strategy or start a new one. 

Increased use of machine translation post-editing

Machine translation has become an essential part of the translation industry and is a trend that has continued upward for several years. 

What is machine translation post-editing?

Machine translation is when you enter content into an automated software translation tool, and the machine converts it into the target language. Google translate is the most well-known machine translator that most of us use in our daily lives. However, the results of these machine translations alone vary drastically in terms of accuracy and are not sufficient enough to be used in business for a variety of reasons.

Related: Why Google translate isn’t effective enough for business

The post-editing portion comes after the machine translation. A professional translator will go over the machine translation and compare it to the original text to get the most accurate translation. Machine translation post-editing is desirable for businesses and marketing translation as it offers a quick turnaround at a lower cost.  

The machine translation market has been steadily increasing and is anticipated to reach 230.67 million USD by 2026. 

Increase usage of eLearning platforms

The pandemic may have kept us at home the last few years, but eLearning platforms kept us learning and connected. Forbes estimates that by 2025, the eLearning sector could be worth as much as USD 355 billion dollars. As the business and education sectors looked towards online learning tools and software to maintain a global reach, the videos, courses and quizzes also needed to be updated and translated for global audiences. This newfound flexibility offers benefits to businesses, educators and students as people can work and learn on their own time from the comfort of a home or café. eLearning and eLearning translation shows no signs of slowing and will continue to increase in demand as more and more people and businesses maintain a work/study from home approach. 

Businesses using media localization

Two different types of media are trending right now, podcasts and videos. Podcasts are now being used for business, pleasure, and education and have seen a large rise in listeners, especially considering they’ve only been around for two decades. It is estimated that there will be around 424.2 million podcast listeners worldwide in 2022 and that podcasts will be a USD 94.88 billion industry by 2028.

Videos are also an essential part of today’s media market. In 2019 alone, the average person’s video consumption was 84 minutes daily. Enter the pandemic, and by 2021 that average was nearly 100 minutes per day. Now we’re in the beginning part of 2022, and video streaming and downloads are anticipated to account for 82% of the global internet traffic. A study done by Wyzowl found that 81% of businesses now create at least some video content. Point of fact, if you’re not using videos in your business marketing materials, you should be. 

With the impressive rise of both video and podcast consumption, the need for localization, such as audio transcription services, multilingual voice-over services, or subtitling services, becomes necessary for going global and is a trend that will continue well past 2022. 

Subtitles have become a must

As previously mentioned, videos are currently making up the majority of consumer internet traffic. To make business ads, videos, and video courses more accessible for everyone, subtitles have become essential. 

Even outside of any language or subtitle translation, many of the videos people consume on social media are often viewed on mute, meaning that if a video doesn’t have subtitles, it’s more likely to be skipped and scrolled past. Subtitles have become a required feature for views and impressions, even when the language hasn’t been changed.  

Further, if you do require language translation for a video to reach new audiences, subtitling is generally more affordable than dubbing and is just as effective in reaching your target audiences. 

Multilingual SEO strategies 

By now, it’s obvious that the biggest trend is the translation and localization of businesses in general. This is an upward trend that was growing even before the pandemic. Going global means having an online presence and reaching and connecting to audiences in new and meaningful ways with technology. While website localization is becoming more common, it is often an afterthought. Businesses are now opting to create a multilingual SEO strategy from the get-go so that their business content and practices are aligned with their global goals from the start.

What is a multilingual SEO strategy?

It is the practice of optimizing your SEO in more than one language. This includes everything from websites, eCommerce platforms, video content, social media, customer support and more. The best way to develop a multilingual SEO strategy is to work with a translation project management company that offers multilingual translation services and marketing translations. This ensures an effective strategy that is aimed at a specific target audience and ensures effective use of your business’s resources along with a quality translation that showcases the values and goals of your business. 

Into23 offers quality translation solutions for all major global languages to help your business enter any global market. Bring your business into 2022 and beyond with our transparent and quality language solutions. Contact us today for a free quote to start your global journey.

The German eCommerce market was worth 99 billion euros in 2021.

German has more than 130 million native speakers and is the most spoken native language within the European Union. As German is so widely spoken, it has become a prominent language for businesses to localize with. So why should you localize in German and what should you consider in your localization strategy?

Why localize in German?

German is the 7th most used language on the internet and is massive within the mobile and app market. Germany takes the lead in Europe in terms of app store purchases and brought in around 1.8 billion dollars in 2021 alone. Further, there are more than 82 million high-income earners in Germany who like to shop online and expect content to be delivered to them in German, even if they understand English, meaning localizing in this language is very important if you want to reach the European or German market.  

Where is German spoken?

German is the official language of four counties in Europe: Germany, Austria, Belgium and Luxembourg as well as Switzerland and Liechtenstein. Even outside of these countries, it is also spoken as a minority language in 42 countries across the world.

• In the US, 1.4 million people speak German as their mother tongue. 
• Over 60% of the population in Switzerland speak German.
• Russia holds around 800,000 German speakers dating back to the time of the Romanovs.
• Even Africa holds Native German speakers, with around 20,000 living in Namibia who are descendants from the time of German colonisation. 

History of the German language

The German language, like English, belongs to the Indo-European language family. German began to take shape when the Romans came to the area in the 1st century BCE. As Christianity began to spread, under the influence of Latin and Greek, the first written Germanic language was created in the 4th century by Bishop Ulfilas.  

Around 600 CE, there is a shift between different dialects in the Germanic languages. This is called the Second Germanic Consonant Shift and it was what we now call Old High German. This shift was an important one for the German language as it changed its pronunciation, which, still exists today. For example, Deutsch, meaning German, appeared for the first time during this shift.

Around 1250-1550 CE there were a variety of cultural changes, such as Martin Luther’s translation of the bible, which added a variety of new words to the German vocabulary. It was this translation that also set the tone for what would become a unified German language. From the 16th to 18th centuries various dialects from the southern and central part of German formed the New High German version, which is what is generally spoken today.  

In 1880 Konrad Duden wrote and published the first edition of the Complete Orthographic Dictionary of the German Language. This book remained in place until the spelling reform of 1996. 

While German still exists in many dialects, such as High German or Low German, High German is the official written language. 

High, Low, and Standard German

What is the difference between these dialects? The connotations of these dialects have nothing to do with social class but rather where they are spoken geographically in Germany. It’s somewhat similar to American English vs. British English and the Germans call these dialectal differences Hochdeutsch. Not sure which dialect to choose for your website localization?  You can find translation solutions with international translation companies that specialise in the German language.  

High German: Spoken in the mountainous and high-altitude regions of Germany that underwent a consonant shift. Spoken in southern Germany and partially in Central Germany. 

Low German: Spoken in the lowlands of Germany. This dialect did not go under the same sound changes as its higher counterpart and has a similar sound to Dutch. 

Standard German: An effort started by the Holy Roman Empire to create a lingua franca. German dialects at the time were spread apart and made communication difficult. The consolidation was an attempt to make the bible that could be understood by all Germans. As a result of Martin Luther’s translation and efforts, the bible became a base for the Standard German language. Standard German has many High German features and is a variant of High German. 

With German, dialects differ depending on how much the High German consonant shift affected them. The main consonants affected by this shift were p, t, and k.  For example, p became a pf sound, ik became ich, or t became s or ts. The Low German areas of the country don’t use these pronunciations as they were unaffected by this shift. 

Main Differences between German vs. Swiss German

Thinking of localising in Switzerland with German? Swiss German is distinctly different from its Standard German counterpart and is referred to as Helvetisms. Helvetisms are vocabulary, pronunciations, and syntax that are specific and unique to Switzerland. You might not think there would be that much variation, but the distinctions are significant, to the point where those in Germany will need subtitling services to understand a TV show or video that is in Swiss German. Here are some relevant points to consider if you are going to localize here:

• Ch sound in Swiss German is often used where a k sound is used. 
  • Kalt (cold) becomes chalt
• Swiss German doesn’t use diphthongs. The double vowel sound will be treated as if they were on their own with the emphasis placed on the first sound. If there are two of the same vowels the sound is longer and drawn out. 
• Swiss German only uses two verb tenses, the past perfect and the present.
• The eszett (ß) which is used in Standard German, is not used in Swiss-German. It is written as a double “ss”. In both instances, there are used to indicate the word has a long or hard s sound. 

Things to consider when creating a localization strategy for German

1. Know your audience and location: Are you localising within Germany? What dialect are you choosing to localize in? Or are you looking to localize for the German market in Switzerland or Africa? Each of these decisions will impact your localization strategy.
2. Pay attention to tone and be factual: If you’re localizing for Germany, studies have shown that German consumers generally prefer and respond to a formal tone in marketing. Germans also desire direct and informative language so make your content concise. Statistics and such will work in your favour with most German audiences so make sure you back up your claims with facts and reliable sources.
3. Be respectful and be mindful of traditions: Germans tend to be sensible and straightforward people who value tradition and respect. For example, Walmart attempted to expand into the German market, however, most Germans didn’t like that Walmart was putting smaller shops out of business. This led to the German people shunning the chain resulting in Walmart eventually pulling out of the German market completely. Be mindful and respectful of your competitors as Germans are notoriously loyal.
4. Be mindful of text expansion: Text expansion with the German language is substantial. Whether it’s a website localization, legal translation, or eLearning translation be prepared to need 35% or more space for text when translating. 

Having a successful localization strategy comes with having proper business translation services that know the German market and can offer translation solutions that suit your business needs. Translation management can be the difference between a successfully localized platform and one that goes bust. Ensure you get the best possible quality translation by using a marketing translation agency like Into23.

Into23 is a group of translation and marketing professionals that can help you create a localization strategy in German or in any other language you require. Make Into23 your localization partner today and contact us for a free quote.

A successful eLearning course is never truly finished.

If your eLearning platform or course isn’t getting the return it normally would, it’s likely overdue for an update. Learning Management Systems (LMS) have changed the way we learn. From work-related training, academia, language learning, hobbies, and beyond. Like any technology though, keeping things up to date is important. If you’ve got eLearning courses set up on an LMS, it’s important to do periodic reviews of your course, not only to ensure that it’s keeping up with today’s technology but also to ensure that your content continues to be relevant. 

Importance of keeping your courses up to date

A successful eLearning course is never truly finished, whether we like it or not. Information, no matter the topic, changes all the time and if you want to stay in business with your eLearning courses it’s necessary to consider all your content as consistently evolving and make changes to it when necessary.  

If you showcase an outdated course, whether that’s with technology, outdated practices, images, media, or even outdated cultural norms, you’re going to lose your audience very quickly which will result in poor learning and course retention. Course maintenance ensures a consistent customer base as well as prolonged learning retention. The more engaged your learners are, the more they will retain.

When should you update your eLearning courses?

If you’re looking for some key signs it’s time to update your eLearning courses here are a few good places to start,

• Changes in the workplace or legal regulations: Any changes to the workplace, such as industry standards or government regulations, means that it’s a good time to revisit your course content. Depending on the industry, changes within the workplace can happen as frequently as every few months or a few years, regardless, actions should be taken to ensure your content meets the new standards.
   

• Changes in technology: One of the biggest changes to eLearning technology in the last decade came with the phasing out of Flash-based content with most eLearning platforms  switching to HTML5. Flash is no longer supported and is officially no longer in use as of December 2020. That means if you’re content is still using Flash, your course is likely no longer functioning and is very out of date. Even if you are using HTML5, have you updated your content to make it more interactive? Have you included more media? Is your course fully mobile and tablet-friendly? What about expanding to incorporate translation and localization? These types of changes are also essential to consider as it is what learners are expecting and what will ensure higher learning retention going forward. This is one example of a technology changed that required major course updates and it definitely won’t be the last as technology is always changing and evolving.

• Company growth and evolution: As your business grows, new procedures, products, and processes will change so your eLearning products should accompany that as well. For example, if your company is rebranding or has streamlined operations.

• Feedback from learners is less than optimal: It’s always a good idea to get regular feedback on your content. Try adding survey options at the end of courses or programs to ensure you’re receiving timely feedback and take into consideration the user experience. If you’re receiving a higher-than-normal volume of certain issues or complaints, then take the steps to address them with a course update.

• Sub-optimal effectiveness from learners: Pay attention if your learners are struggling to finish the course or if they’re finishing them too quickly, it can be a sign that your course needs an update and isn’t providing the optimal amount of information. Further, if your learner or employee performance isn’t satisfactory, it’s also a sign that your training programs need to be analysed.

• If eLearning translation and localization are going to be used: If you’ve decided to take your eLearning course global and are aiming for a new market, it is necessary to make sure that your courses are updated and suitable for the new market. This means using eLearning translation services and possibly eLearning voice over talent or subtitling services for your media content. There are a lot of aspects that go into localizing an eLearning course or platform so it’s best to hire professional software localization services.

Tips for helping you keep your courses up to date

• Create a course maintenance schedule or plan that reviews your courses, at minimum, every quarter. This will help manage costs and time appropriately.
• Get consistent feedback from your learners and use the feedback to assist in altering and updating your content.
• For translation solutions and translation management, use eLearning translation services to help plan and transform your eLearning courses. 

Importance of eLearning translation and  eLearning translation services

eLearning translation is much more than just a literal quality translation, it’s making the course feel like it was made locally for that specific audience. It’s about having the course in the learner’s language, with both text, imagery, and media and ensuring that all that content makes sense to the learner both contextually and culturally with each course they will be accessing. Successful translation and localization is not an easy undertaking which, is why using content translation services is an essential part of localizing and updating a course. 

Related: 7 important steps to consider for your eLearning localization

Translation and localization are an essential part of bringing your content to a new language market and region and when it’s done right, it can boost sales, training, and learning retention substantially. 

Into23 has all your eLearning translation solutions, no matter what language you need. We can help you with eLearning localization, multimedia translation solutions, audio transcription services, subtitling and more, ensuring that your eLearning courses are effective, efficient, and successful in every market. Contact us today to get started!