The Chinese market has often been considered by many companies looking for growth in Asia. With over 700 million internet users, China is the world's largest digital market. It is also one of the largest eCommerce markets globally, and transactions on its mobile platforms remain unparalleled compared to neighboring countries around the region. But operating in the market doesn't come without its fair share of pitfalls. Here are 8 marketing strategies shared by experts about entering the Chinese market.
Strategy 1: Build Brand Awareness Before Selling
Alberto Antonucci, China Expert at Ad Maiora Asia, emphasizes: "Having an e-commerce business without brand awareness is useless. Brands entering China should first focus on three rules: 1. Let them know who you are. 2. Let them know what you do. 3. Let them talk about you. There is no winning e-commerce solution without a convincing branding strategy."
Strategy 2: Adapt Your Brand Positioning for Chinese Consumers
Ashley Galina Dudarenok, China Marketing Expert and Founder of Alarice & ChoZan, advises: "Take a close look and adjust your brand positioning and product features before entering the Chinese market. The post-90s and post-00s generations are the driving force behind apparel retail today. For foreign fashion brands targeting the middle-class or mature women, they may need to change to a younger, fresher look for Chinese consumers."
Strategy 3: Embrace Culture Marketing
Susanna Nicoletti, Brand Contributor at Jing Daily, explains: "Engagement is key in China. For a luxury brand to get Chinese consumers deeply involved, it will need a 3-step process called Culture Marketing, based on (1) Understanding, (2) Planning, and (3) Exchanging. This approach requires a different strategy from the one-way exchanges of the past where brands impose a monolithic vision on their target audiences."
Strategy 4: Connect and Engage Smartly
Mark Tanner, Managing Director of China Skinny, notes: "It is really more about understanding target markets and being smarter, connecting and engaging with them. Luxury consumers want to feel special, loved, and there are increasing tools available for brands to assist with this — including facial recognition, which is starting to take off in China, allowing brands to develop individual profiles on customers to provide a truly personalized level of service."
Strategy 5: Master Online Word-of-Mouth
Sofya Bakhta of China Briefing highlights: "The maintenance and development of online word-of-mouth are fundamental to sustaining your business and relevance in the Chinese market. Important tools to create online buzz are online communities like Douban, news websites like Sina China, online shopping websites like Taobao, and social media networks like WeChat, Weibo, Youku, and Tudou."
Strategy 6: Navigate the Challenges with Patience
Mark Hedley of B2B International observes: "Making that first step into the China market is an intimidating step for most companies, with an almost endless series of potential pitfalls to be negotiated. Although there are often many obstacles in the way of achieving success in China, the rewards of successfully navigating this difficult course are also immense. The old adage 'In China everything is possible, but nothing is easy' still rings true, but the extent of this difficulty seems to decline further with every passing year."
Strategy 7: Invest in Localization and Translation
One of the most consistent pieces of advice from China market experts is the critical importance of proper localization. Chinese consumers expect content in their own language and cultural context. This means not just translating your website and marketing materials, but fully adapting them for Chinese culture, values, and consumer behavior. Key localization considerations for China include:
- Using Simplified Chinese for mainland China, Traditional Chinese for Hong Kong and Taiwan
- Adapting your website for Chinese hosting requirements and internet regulations
- Localizing your social media presence for Chinese platforms (WeChat, Weibo, Douyin)
- Adapting payment systems to support Chinese payment methods (Alipay, WeChat Pay)
- Ensuring all content complies with Chinese regulatory requirements
Strategy 8: Build Long-Term Relationships (Guanxi)
In Chinese business culture, relationships (guanxi) are everything. Building long-term relationships with Chinese partners, distributors, and customers is essential for sustained success in the market. This means investing time in face-to-face meetings, understanding Chinese business etiquette, and demonstrating a genuine commitment to the Chinese market for the long term.
How Into23 Can Help
At Into23, we have extensive experience helping international brands enter and grow in the Chinese market. Our Chinese localization services cover Simplified Chinese, Traditional Chinese, and Cantonese, with native linguists who understand the cultural nuances of each market. From website localization and marketing translation to social media content and regulatory compliance, we can help you communicate effectively with Chinese consumers and build the brand presence you need to succeed in the world's largest digital market.